I have bought a MTS wifi device costing 3000/- with internet plan of postapid in meerut. Later after 1 month I shifted to Noida in sec 46, where i didnt recieve any network in device and hence not able to use Internet.
I complained in MTS twice but didnt got any response. Third time they sent an engineer at my place in sec 46 to verify (this process took 20 days). He checked and verified there was no network whereas in the adjoining sector they had office of MTS for selling MTS devices (sec 41- Noida). ENgineer went off and didnt responded as promised by him. So after 1 week I enquired with him and he said nothing can be done. I asked MTS to close down my connection and refund me money for the device i purchased recently.
They refused for refund and also refused to close down the connection till I pay the bill to the present day , Whereas i already have payed bill of 1 month without any usage due to no network coverage. THey refused to close down connection as it was postapid and my postpaid bill was rolling on.
NOw after 4 months they harrassed me by calling from few no. acting as advocate (which they were not) and asked to come to court or pay the bill.
My 3000 bucks was wasted in device plus 1 month bill of 1100/- which i paid without using their service.
Now they are harasing me by calling and saying all these things that my job will be affected.
i know they are not advocate and fake people. but they harassed me because of MTS company.
i want to register a complaint against them.
People who harrased me : Ranveer Bhatt – 09528646011
Rashmi Awasthi – 08439402682